Contact
Pegg Hearth is run by VADEN PEGG FV INC. We sell to the United States only.
Write to us about an order, tracking, a damaged or missing piece, a return, or a question before you buy.
Please include your name, the order number if you have one, and the product name. If something arrived damaged or incorrect, add photos.
We answer within 1–2 business days, Monday through Friday. Mail that arrives on a weekend or a U.S. federal holiday is answered the next business day.
Phone
+1 (209) 934-3905
Call if you cannot email. For anything tied to an order, email is better — we keep a written record.
If no one answers, leave your name, order number, and a number we can call back, or write to service@pegghearth.com.
VADEN PEGG FV INC
124 N Main St
Zelienople, PA 16063
United States
This is a mailing address, not a shop. We do not offer pickup.
Do not send a return here unless we have already said yes and sent instructions.
Hours
Monday–Friday, U.S. business days.
No live chat. No same-day promise.
Shipping and returns
Standard shipping is $6.99. Orders of $55 or more ship free. Transit is usually 5–8 business days after the carrier scans the package. We pack orders in 1–3 business days before that.
You have 30 days from delivery to start a return. Email us before you send anything back. Burned candles and opened oil bottles cannot come back for a change of mind.